School: Fanshawe College

Program：Customer Service Fundamentals – Insurance

Program Description:

The Fanshawe Customer Service Fundamentals – Insurance program will get you on the right path to employment success. Beginning with an overview of business and insurance (theory and practice) with a focus on customer service and distribution systems, you'll learn everything you need to work in a customer service role in an insurance brokerage, agency or direct insurance writer's office. This program is a great first step to more qualifications and you'll walk away with diverse skills needed for the modern and dynamic business world. Available in a traditional in-class format with September admission.

There are options to transfer directly into the second year of Fanshawe's Business Insurance program and earn your diploma in just two additional semesters.

When you graduate, you'll be eligible to write your Registered Insurance Brokers of Ontario (RIBO) or OTLlicensing exams, you may also be eligible to obtain your General Insurance Essentials certificates from the Insurance Institute of Canada.

Advantages:

Customer Service Fundamentals - Insurance is a one-year Ontario College Certificate program. This program is designed to give students an overview of business and insurance theory and practice with a focus on customer service and distribution systems. Graduates will be prepared to work in an insurance brokerage, agency or direct insurance writer’s office in an entry-level, customer service capacity. Students may be able to obtain the General Insurance Essentials Certificate from the Insurance Institute of Canada, subject to passing the national examinations. Graduates of this program may also continue their studies by transferring into the second year of Fanshawe College's two-year Business - Insurance Ontario College Diploma program.

Admission Requirement:

OSSD with courses from the College (C), University (U),
University/College (M), or Open (O) stream WITH:
- Any Grade 12 English (C) or (U)
- Mathematics* ONE OF:
       - Any Grade 12 Mathematics (C) or (U)
       - Any Grade 11 Mathematics (C), (U), or (M)
          (Note: a minimum final grade of 60 required for any Grade 11 Mathematics course)
OR
Academic and Career Entrance Certificate (ACE)
OR 
Ontario High School Equivalency Certificate (GED) AND:
- Mathematics* ONE OF:
       - Any Grade 12 Mathematics (C) or (U)
       - Any Grade 11 Mathematics (C), (U), or (M)
          (Note: a minimum final grade of 60 required for any Grade 11 Mathematics course)
OR
Mature Applicant with standing in the required courses and grade stated above

Note:

• *Applicants who lack the      required Mathematics may still gain eligibility for admission by      completing appropriate prior upgrading.

Tuition Fees:

Canadian Students

International Students

Career：

Graduates of Customer Service Fundamentals - Insurance are prepared to enter the property and casualty insurance industry in a customer service capacity. Graduates are suited to a variety of entry-level clerical and customer service positions in insurance companies, insurance agency offices, brokerages, direct insurance writer companies and call centres.

Credits Transfer

Fanshawe has pathway partnerships with over 60 institutions worldwide.  From degree completion to Master's Program admissions pathways – we have it covered.

Pathways database

Fanshawe's Pathways database can be searched by your Fanshawe program or your desired institution.  We make every effort to reflect the most current pathway information, however, it may be subject to change.

ONTransfer.ca

Link to Fanshawe College Official Website

https://www.fanshawec.ca