Immigration Canada said that due to the impact of COVID-19, the official website shows that the processing time of the application cannot be accurate
IRCC stated that due to the influence of COVID-19, the processing time of the visa application currently displayed on the official website cannot be accurate. The official website screenshot is as follows:
We checked the time of renewal of student visa, renewal of work permit and renewal of tourist visa. The official website has not been updated since March 8. The official website screenshot is as follows:
Study permit extension
Visitor record extension
Work permit extension
In addition, the official website also stated that due to the continued influence of COVID-19, the staff of the Telephone Enquiry Center in Canada could not answer the call. Under normal circumstances, IRCC provides a telephone inquiry service for domestic use, phone number: 1-888-242-2100 (only in Canada). Service hours are Monday to Friday, 8 am to 4 pm, except statutory holidays. Provide French and English services. The official website screenshot is as follows:
IRCC advises applicants to check the progress and status of visas through the Web form. Applicants will not receive confirmation emails via Web form. Usually, IRCC takes 2 to 5 working days to reply. However, due to the influence of COVID-19, IRCC may take longer to reply. The official website screenshot is as follows:
How to fill out the Web form
Step 1: Enter the IRCC web form web form
https://secure.cic.gc.ca/enquiries-renseignements/canada-case-cas-eng.aspx
Step 2: Fill in the type of query
Step 3: Write your message to IRCC in the blank column
Step 4: Enter name, email, date of birth, country of birth, UCI or application number
Step 5: Upload supporting documents, such as a confirmation letter for submitting the application (less than 2M electronic file)
Step 6: Confirm email and date of birth
Step 7: Send the web form